Current Positions

Chargeback Specialist (56690)

Our client is a household name in the design and manufacturing sector. They seek a Chargeback Specialist for their office in Midtown Manhattan.


  • Compile daily chargebacks with check/remit details from CIT and ensure its timely and accurate posting into AS400
  • Identify and classify deductions by working directly with Customers and/or pulling data from Vendor Portals of major retailers, internal departments i.e. Sales, Shipping, EDI etc.
  • Thoroughly research and investigate all types of claims specifically non-compliance issues to determine validity utilizing Customer Portals, the Neo system, and analysis of shipping details/documents etc.
  • Dispute and pursue collection of invalid charges including but not limited to shipping violations, price difference, returns, shortages, audit
  • Negotiate settlements to recover valid charges and/or recommend them for credit/write off


  • Must have chargeback experience
  • A background in a similar industry (apparel and manufacturing) required
  • Experience in dealing with customers like Walmart, Wet Seal, Rue 21, Torrid, Sears, K-Mart, Pacific Sunwear etc.





Base Salary


Bonus Eligible



New York City, NY

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