Current Positions

Chargeback Specialist (56690)

Our client is a household name in the design and manufacturing sector. They seek a Chargeback Specialist for their office in Midtown Manhattan.

Responsibilities

  • Compile daily chargebacks with check/remit details from CIT and ensure its timely and accurate posting into AS400
  • Identify and classify deductions by working directly with Customers and/or pulling data from Vendor Portals of major retailers, internal departments i.e. Sales, Shipping, EDI etc.
  • Thoroughly research and investigate all types of claims specifically non-compliance issues to determine validity utilizing Customer Portals, the Neo system, and analysis of shipping details/documents etc.
  • Dispute and pursue collection of invalid charges including but not limited to shipping violations, price difference, returns, shortages, audit
  • Negotiate settlements to recover valid charges and/or recommend them for credit/write off

Requirements

  • Must have chargeback experience
  • A background in a similar industry (apparel and manufacturing) required
  • Experience in dealing with customers like Walmart, Wet Seal, Rue 21, Torrid, Sears, K-Mart, Pacific Sunwear etc.
 

Industry

Manufacturing

Term

Permanent

Base Salary

$45-60K

Bonus Eligible

No

Location

New York City, NY


Email Job Alerts Sign-up