The official blog of Abacus Group — a place to share our knowledge and thoughts on trends in recruiting

July 12, 2016

Despite Recruitment’s Technological Evolution, Personalization Must Prevail

With close to 20 years of operation in executive recruitment, we have witnessed remarkable changes in our line of business. Advancements in technology have strongly impacted the industry. We will explore why this is a favorable development for hiring managers and job seekers alike—and why reliance on technology alone for recruitment is not effective.

Stacie Keslinger, Executive Recruiter for Abacus Group’s Accounting & Finance Division, reflects on a time when company directories—consisting just of names, phone numbers, and sometimes titles—were the only available source for candidate outreach. And, of course, phone calls were the only means of communication.

“Oftentimes, it took several attempts over several years to make contact with a candidate, only to discover that the individual’s experience was irrelevant” Stacie recalls. “Today, professionals experience and accomplishments are advertised publicly on LinkedIn. Gone is the need for any guesswork regarding one’s skillsets, industry background, and other qualifications.”

Stacie further explains that many candidates today, particularly those in the Millennial generation, prefer text messaging with their recruiter, rather than talking on the phone or through email. Certainly, this trend has helped to expedite communication and the hiring process as a whole.

Stacie’s observations are absolutely correct. The world of technologically advanced recruiting has made the industry more efficient than ever before. It is a standard for any reputable recruiting firm to utilize advanced candidate research tools and exercise sophisticated candidate marketing efforts.

On the contrary, the evolution of the recruitment industry has simplified the job search process for professionals. Today, a business can seamlessly secure top talent with the assistance of a qualified recruitment firm, but can lose its best employees just as rapidly. Job seekers have an abundance of job search tools at their disposal. Not only can they engage with executive recruiters; they can apply for jobs via mobile, receive email and text message alerts on new opportunities, and find information about a company’s full employee hierarchy on LinkedIn.

To this end, we can see that technological evolution in the recruitment industry has helped everyone achieve greater results in the hiring/job search process, and this has increased competition across the board. Laurie Kotton, a Partner in our Accounting & Finance Division, points out that in order to remain successful in recruitment today, you must preserve the “old-fashioned” practice of building genuine relationships with clients and candidates.

“Meeting candidates in person prior to presentation to clients ensures quality and efficiency for all parties. Although we now source many of our candidates through newer channels, like LinkedIn, our website, and digital advertising, we value strong bonds developed through face-to-face meetings,” Laurie adds.

To conclude, we believe that there is no substitute for human connections in recruitment. After all, our clients are looking to hire people—assessed and qualified by other people, not computers. If you are an employer looking to hire staff, please contact our recruiters for an introductory discussion about our process and to discuss your needs.

Previous Comments

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